This can be followed with a view to bridge the gap between the quantitative output of the business and the quality expectations, coming in from the customers. The creation and formation of TQM need effective employees to understand the meaning of TQM and who can contribute towards bringing about a change in the quality structure. Hence, TQM training is important to be undertaken. Teamwork With TQM needing the cooperation of the entire department or organization, it comes as a no-brainer to have an element called Teamwork to be included as one of the building blocks of TQM. With a collaborative stance taken by the team members, it encourages quicker and better solutions to be discussed and undertaken. Teamwork would even provide the TQM process with feedback that can lead to permanent improvements within processes and systems. Within teams, people can raise good feedback and come up with good initiatives pertaining to quality. With problems surfacing, teamwork also promotes proactive solution sharing options that can help in finding effective, preventive solutions for issues that affect a business. TQM supports the idea of three different types of teams. They are as follows: Quality Improvement Teams (QITs) These are temporary teams that deal with specific problems/issues that crop up within a business. The normal tenure for such teams is 3-12 months.
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